From the Loyalty Central homepage select "Submit Loyalty Claim Form" to begin the claim submittal process
If the claim is for one of the Preferred Vendors listed select "Yes" otherwise select "No"
Select the "Program Year" of your claim and click on "Click to populate basic account details" to generate account details
Please Note: System auto-populates all known details auto-populate
The accrual claim balance can be verified from within the claim form by clicking on "Click here to see available balance"
This will generate a pop-up window which will include the following Dealer Information details:
- The Year To Date Towards Program Minimum
- Pending Claims Total
- Total Funds Available To Claim Against
Select "Payment Preference"
Enter "Claim Details" including claim type, invoice number and claim amount
Attached the required "Support Documentation"
Please Note: The notification message in red which states "Duplicate file names for more than one category as attachments is not allowed. Please copy and rename one of the files and reattach"
Scroll over the question marks (?) to view support document requirements
Enter any "Additional Comments" pertinent to the claim (optional)
Click "Submit" to submit the claim form
You will be prompted to confirm claim submission by selecting "OK"
Successfully submitted claims will be assigned a unique transaction ID number
