Submitters are notified via email when:
- A claim is successfully submitted.
- A claim has been approved, denied or returned for edit.
If you are submitting claims and not receiving these notices you will want to take the following action:
- Verify your email address is listed properly in your PartnerLink profile. Email confirmation is sent to the email address listed in your profile. An error in your email address would prevent notices from getting to you.
- Add the email address "websupport@goodmanmfg.com" to your email safe senders list. Depending on your company security settings the emails my be blocked from getting to you. Adding the sending email address should remove that block.