- CAN I VIEW MY STATEMENTS FROM WITHIN THE PROGRAM?
- HOW LONG DOES IT TAKE FOR CLAIM PAYMENT TO BE MAILED ONCE CHECK IS CUT?
- WHAT DOCUMENTS ARE REQUIRED IN ORDER TO PROCESS YOUR CLAIM?
- WHAT IS THE AVERAGE PAYMENT PROCESSING TIME ONCE CLAIM IS APPROVED?
- WHAT WOULD CAUSE A CLAIM TO BE DELAYED IN PROCESSING?
- WHEN DOES THE ACCRUAL BALANCE INQUIRY UPDATE?
- WHO DO I CONTACT FOR SUPPORT?
- WHY DON'T I RECEIVE EMAIL CONFIRMATIONS VIA EMAIL?
- WHY WAS THE CLAIM APPROVED/PAID FOR LESS THAN WHAT WAS REQUESTED?